Extensive library of setup and how-to articles.
Fast answers to basic questions.
Guides to online selling, ecommerce support and more.
Outstanding ecommerce customer service is our specialty. Learn how to deliver support that sets your business above the competition.
Follow these easy steps to open your Etsy store and start selling
Nov 28, 2022 9 min read
Find the best inspirational customer service quotes to keep your team motivated,...
Jul 18, 2022 12 min read
These 50+ facts prove service can make or break a business.
Apr 27, 2022 11 min read
Discover how a customer feedback loop can help businesses refine their service...
Apr 18, 2022 11 min read
Self-service options offer an extra layer of support for customers to find...
Apr 13, 2022 12 min read
What is customer lifetime value (CLV) and how can businesses use great...
Mar 16, 2022 12 min read
Which customer service skills make for really happy customers? We talk about...
Mar 09, 2022 12 min read
Color has a huge impact on how we perceive the world. Find...
Mar 02, 2022 12 min read
Compare xSellco’s eDesk vs. Zendesk, Freshdesk, Gorgias and Re:amaze, exploring top features...
Oct 08, 2020 13 min read
Everyone knows their customers’ opinions matter. But not everyone understands exactly why...
May 12, 2017 5 min read
eBay and Amazon sellers looking for an ecommerce helpdesk once had few...
Dec 08, 2016 6 min read
What great customer service means is simple: doing what it takes to...
Jul 13, 2016 3 min read
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