ChannelReply Blog

How to Reach eBay Customer Service

Wondering if there’s an eBay customer service number you can call? Not...

Jan 07, 2016 6 min read

Amazon and eBay Messaging with Zendesk

When our business really took off on eBay and Amazon, we faced...

Jan 05, 2016 5 min read

How to Decide What to Sell on Amazon

Figuring out what to sell on Amazon is one of the biggest...

Jan 01, 2016 4 min read

How to Get Your Amazon and eBay Email in Zendesk

Amazon and eBay email management can get out of hand quickly when you’re...

Dec 30, 2015 2 min read

Selling

Is Selling on eBay and Amazon at the Same Time Smart?

So, you know it’s great to sell on Amazon and eBay has plenty...

Dec 23, 2015 3 min read

Selling

How to Figure Out What to Sell on eBay

Once you’ve learned everything about selling on eBay for beginners and how...

Dec 21, 2015 4 min read

What Happens to My Emails When Zendesk Goes Down?

December 17, 2015: a day that will live in infamy. For about...

Dec 17, 2015 1 min read

Zendesk

How We Let Multiple Users Reply via One eBay Account

A while back, we were extremely frustrated by the challenges involved in...

Dec 14, 2015 2 min read

5 Core Principles of a Successful Customer Service Strategy

Whether you’re a one-man eBay business or a Fortune 500 company’s Director...

Dec 11, 2015 3 min read