Extensive library of setup and how-to articles.
Fast answers to basic questions.
Guides to online selling, ecommerce support and more.
Help Scout is a user-friendly helpdesk from a socially responsible company you can be proud to support. See how it works for ecommerce here.
Our Etsy integration is live! Link Etsy with Zendesk, Gorgias and others.
Nov 09, 2022 6 min read
ChannelReply's Newegg integration is now live!
Feb 21, 2022 4 min read
Learn how an ecommerce helpdesk can help you stay on top of...
Dec 23, 2021 5 min read
Back Market is hands-down the world’s best marketplace for used and refurbished...
Dec 01, 2021 3 min read
Our Back Market integration is now available for six helpdesks!
Nov 06, 2021 5 min read
Jake Rheude of Red Stag Fulfillment offers tips and strategies for winning...
Aug 21, 2021 7 min read
Our Shopify integration for Help Scout is live!
Feb 26, 2021 3 min read
Our most-requested feature of all time is finally finished: Walmart integration is...
Nov 07, 2019 4 min read
eBay and Amazon sellers looking for an ecommerce helpdesk once had few...
Dec 08, 2016 6 min read
One of the most important things for ecommerce customer service is responding...
Mar 24, 2016 5 min read
A while back, we were extremely frustrated by the challenges involved in...
Dec 14, 2015 2 min read
“Exceptional customer service” is a term that gets tossed around a lot....
Oct 01, 2015 3 min read
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