Shopify Integration

You might have a free Shopify integration with Zendesk, Freshdesk, Help Scout, Re:amaze, Zoho Desk or Kustomer. But half-baked apps force you to log in to Shopify all the time. With your support scattered across browser tabs, service gets messy fast.

Waiter Delivering Messy Shopify Support with Free Apps

Chef Charlie Combining Shopify, Amazon, eBay and Walmart Customer Service with ChannelReply

Combine All Messaging Channels

Illustration of a Shopify Message in Zendesk with ChannelReply

Taste Better Shopify Support

See every important detail about your customer, their order, and all their previous orders
Issue granular refunds, cancel orders, and manage basic restocking options* Not available for Help Scout.
Edit order and contact details as needed* Not available for Help Scout.
Pull buyer and order data into advanced tools like Help Scout Custom Fields, Zendesk macros and Freshdesk automations

Pair ChannelReply with Your Favorite Helpdesk

Shopify-Zendesk Integration

Shopify-Freshdesk Integration

Shopify–Help Scout Integration

Shopify-Re:amaze Integration

Shopify–Zoho Desk Integration

Shopify-Kustomer Integration

Shopify-Onsite Integration

Screenshot of ChannelReply’s Shopify-Zendesk Integration

Learn more about our Zendesk integration Try Zendesk for free Referral link: ChannelReply may receive compensation if you use this link to sign up for Zendesk. Create your Onsite account

Shopify & Zendesk Down Caret

Learn more about our Zendesk integration

Try Zendesk for free

Shopify & Freshdesk Down Caret

Freshdesk-Shopify Integration Screenshot

Learn more about our Freshdesk integration

Try Freshdesk for free

Shopify & Help Scout Down Caret

Screenshot of ChannelReply’s Shopify–Help Scout Integration

Learn more about our Help Scout integration

Try Help Scout for free

Shopify & Re:amaze Down Caret

Learn more about our Re:amaze integration

Try Re:amaze for free

Shopify & Zoho Desk Down Caret

Screenshot of ChannelReply’s Shopify–Zoho Desk Integration

Learn more about our Zoho Desk integration

Try Zoho Desk for free

Shopify & Kustomer Down Caret

Learn more about our Kustomer integration

Request a demo of Kustomer

Shopify & Onsite Support Down Caret

Screenshot of ChannelReply's Shopify–Onsite Support Integration

Learn more about our Onsite integration

Create your Onsite account

Team Decorating a Shopify Customer Service Cake with ChannelReply

Manage Your Team More Easily

If you haven’t been using a helpdesk, your Shopify support is in for a huge upgrade.

Assign tickets to the right agents and order them by priority
Track who sent which reply so agents can’t shift blame or steal credit
Organize your agents in groups based on expertise, making sure agents only support the products and brands they’re trained for

START YOUR FREE 14-DAY TRIAL View pricing

Serve Up Answers Fast

Create canned responses and automated replies

Manage and track social media support requests and phone calls

Collect, analyze and act on customer service data

Be Done in Minutes

Adding your Shopify store to ChannelReply is as fast as it is easy. Our built-in video walkthrough shows you exactly what you need to do so there’s zero frustration, zero confusion, and zero time lost. Finish fast and get back to selling!

CONNECT SHOPIFY

Learn More Get Answers

Our support team is here to answer your questions 7 days a week—and our FAQ never sleeps! Still unsure if ChannelReply is the solution you’re looking for?

Visit Our FAQ

Fast answers to your questions

FIND ANSWERS

Contact Support

Real help from real humans.

Ask Anything

Happy Customer Receiving Amazing eBay and Shopify Support for Dessert

Try a Recipe for Success

Mix your favorite helpdesk with Shopify. Add as many eBay, Amazon and Walmart accounts as you want. Connect them all using ChannelReply and the results are guaranteed to impress!

GET STARTED