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Guide to Marketplace Returns & Refunds

Explore best practices for processing returns on eBay, Walmart, Shopify, and Back...

Jan 14, 2022 Dot Separator 5 min read

Gorgias Integration Now Available

You can now use ChannelReply for Walmart, Back Market, eBay and Amazon...

Mar 27, 2019 Dot Separator 2 min read

How to Become an eBay Top Rated Seller

Becoming an eBay Top Rated Seller should be the first order of...

Aug 03, 2016 Dot Separator 5 min read

How Our Amazon Reply Manager Works

Amazon customer service can be a major headache. But with a good...

Nov 04, 2016 Dot Separator 2 min read

An Overview of Desk.com Pricing Plans

Desk.com pricing can seem a little high at first glance. Are the...

Sep 28, 2016 Dot Separator 4 min read

The Pros and Cons of an eBay Business Account

On the eBay registration screen, there's a tempting little link suggesting that...

Jun 13, 2017 Dot Separator 4 min read

How to Compete with More Successful Sellers on eBay

The stiff competition on eBay can easily run a business into the...

Jun 21, 2017 Dot Separator 4 min read

eBay
Amazon

Freshdesk Integration Now Available

ChannelReply-Freshdesk integration is now supported!

Jul 06, 2017 Dot Separator 2 min read

eBay

How to Get a Great eBay Feedback Score

Your eBay feedback score matters. The higher and more positive your feedback...

Sep 25, 2015 Dot Separator 4 min read

2 Faster & Easier Ways to Answer eBay Messages

eBay messages can be a pain to manage.Raise your hand if you’ve...

Oct 26, 2016 Dot Separator 4 min read

How Do I Close a Case on eBay?

Learn how to close a case on eBay as a buyer or...

Mar 06, 2020 Dot Separator 4 min read

How to Change or Remove Feedback on eBay

Not sure how to change feedback on eBay, or even if it’s...

Dec 28, 2016 Dot Separator 3 min read