Extensive library of setup and how-to articles.
Fast answers to basic questions.
Guides to online selling, ecommerce support and more.
Zendesk is one of the most popular helpdesks for online sellers. Learn if it's a good fit for your business and how it works for ecommerce support.
Our Etsy integration is live! Link Etsy with Zendesk, Gorgias and others.
Nov 09, 2022 6 min read
ChannelReply's Newegg integration is now live!
Feb 21, 2022 4 min read
Learn how an ecommerce helpdesk can help you stay on top of...
Dec 23, 2021 5 min read
Back Market is hands-down the world’s best marketplace for used and refurbished...
Dec 01, 2021 3 min read
Our Back Market integration is now available for six helpdesks!
Nov 06, 2021 5 min read
Jake Rheude of Red Stag Fulfillment offers tips and strategies for winning...
Aug 21, 2021 7 min read
Connect all your Shopify stores to ChannelReply and support your entire ecommerce...
Dec 04, 2020 3 min read
Compare xSellco’s eDesk vs. Zendesk, Freshdesk, Gorgias and Re:amaze, exploring top features...
Oct 08, 2020 13 min read
Our most-requested feature of all time is finally finished: Walmart integration is...
Nov 07, 2019 4 min read
eBay and Amazon sellers looking for an ecommerce helpdesk once had few...
Dec 08, 2016 6 min read
For online sellers, providing great customer service for eBay and Amazon is...
Jun 27, 2016 2 min read
One of the most important things for ecommerce customer service is responding...
Mar 24, 2016 5 min read
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